The town's name is real. But when Josh Moore tried to tell Seattle-based Microsoft and the enforcement team at Xbox Live, they wouldn't take his word for it. Or Google it. Or check the U.S. Postal Service website for a postal code.
Instead, they suspended his gaming privileges for a few days until Moore could convince them the location in his profile, "fort gay WV," wasn't a joke or a slur: It's an actual community of about 800 in Wayne County, along West Virginia's western border with Kentucky.
"At first I thought, 'Wow, somebody's thinking I live in the gayest town in West Virginia or something.' I was mad. ... It makes me feel like they hate gay people," said Moore, an unemployed factory worker who plays shooters like Medal of Honor, Call of Duty and Ghost Recon under the gamertag Joshanboo.
"I'm not even gay, and it makes me feel like they were discriminating," said Moore, who missed a key Search and Destroy competition because of last week's brief suspension. His team lost.
Mayor David Thompson also tried to intervene, but with little success. He told television station WSAZ, which first reported the dispute, that he was informed the city's name didn't matter. The word "gay," he was told, was inappropriate in any context.
Stephen Toulouse, director of policy and enforcement for Xbox Live blamed miscommunication.
"Someone took the phrase 'fort gay WV' and believed that the individual who had that was trying to offend, or trying to use it in a pejorative manner," Toulouse said. "Unfortunately, one of my people agreed with that. ... When it was brought to my attention, we did revoke the suspension."
Toulouse said he will contact Moore and apologize. Staying ahead of slang and policing Xbox for offensive is a constant challenge, he said.
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